The mobile app appears to be stuck on the loading screen, how can I resolve this?

The mobile app appears to be stuck on the loading screen, how can I resolve this?

This is most likely occurring because you have not authorized the mobile app to use location services (GPS) on your device. Boomr requires location services in order to run properly, so make sure your permissions have been accordingly. On iOS, this is done by going to Settings > Privacy > Location Services.